Delivery Policy

Keli Kunj Vrindavan Pvt. Ltd. is committed to delivering your spiritual and natural products quickly, safely, and reliably. Our delivery policy outlines the timelines, methods, and expectations for shipping your orders.

🚚 Shipping Timeframe

  • Order Processing Time: 1–3 business days
  • Delivery Time:
    • Within India: 4–7 business days after dispatch
    • Remote/Rural Areas: May take up to 10 business days
    • International Shipping: Coming soon (please contact us for inquiries)

🛒 Shipping Charges

  • Free Shipping: On orders above ₹399 (India only)
  • For orders below ₹399, a nominal shipping fee will be calculated at checkout based on your location.

📦 Order Tracking

  • Once your order is shipped, you will receive a tracking number via email or SMS.
  • You can track your package through the courier partner’s website or link provided.

📍 Delivery Partners

We use trusted and reputed logistics services (e.g., Delhivery, DTDC, India Post, etc.) to ensure safe and timely deliveries.

📦 Delivery Address Guidelines

  • Please ensure your shipping address and contact number are accurate.
  • We are not responsible for delays or non-delivery due to incorrect address or unavailability of recipient at the time of delivery.

❗ Missed Delivery or Reattempt

If a delivery is missed:

  • Most couriers make 2–3 reattempts before returning the package.
  • If the order is returned to us, re-shipping charges may apply.

🛡️ Damaged or Missing Items

If your package is damaged or has missing items:

  • Contact us within 48 hours of delivery with order number and clear photos.
  • We will initiate a replacement or resolution as per our Refund & Return Policy.

📞 Need Help?

If you have questions about your delivery:

📧 kelikunjofficial@gmail.com
📞 7015379197
🌐 https://kelikunjvrindavan.com

Let me know if you’d like to include a Cash on Delivery policy, international shipping info, or a Hindi version of this page.