Agreeing to these terms

Welcome to kelikunjvrindavan.com. By visiting or using this website, you agree to these Terms and Conditions and to our Privacy Policy. If you do not agree, please do not use the website.

About us

This website is run by Keli Kunj Vrindavan Private Limited, Jadaun Parking, Near NRI Green, Sunrakh Road, Mathura, Uttar Pradesh 281121, India. We sell devotional and spiritual products. Our related website, kelikunj.com, is run by the same company.

Who can use the website

You must be 18 or older to place an order. If you are younger, please use the website with the help of a parent or guardian. You agree to give correct and complete information when you register, order or contact us.

Your account

If you create an account, please keep your password private. You are responsible for what happens under your account. Tell us at once if you think someone else has used it. We may suspend an account that breaks these terms or that we believe is being misused.

Using the website properly

Please do not:

• use the website for anything unlawful or harmful;
• try to break into the website, its servers or other users’ accounts, or upload viruses or harmful code;
• copy or collect content from the website with automated tools without our written permission;
• pretend to be someone else, or post false or misleading reviews or messages; or
• do anything that disturbs how the website works for others.

Our content

The text, photographs, product descriptions, designs, name and logo on this website belong to Keli Kunj Vrindavan Private Limited or to the people who have allowed us to use them. You may view and print pages for your own personal use. You may not copy, sell, change or share our content for any other purpose without our written permission.

Reviews and messages you send us

You remain the owner of what you write. If you post a review or send us content for display, you allow us to show and use it on our website and in our marketing, free of charge. Please do not post anything unlawful, offensive or private about others. We may remove content that breaks these terms.

Product information and devotional use

Our products are for devotional and religious use. The information on this website is general, and we do our best to keep it correct. We do not promise any spiritual, health or medical result from using our products, and nothing here is medical advice. If you have an allergy or a medical condition, please check the ingredients and speak to your doctor before using incense, dhoop or attar.

Buying from us

Orders are covered by our Terms of Sale, Delivery Policy and Refund and Returns Policy.

Links to other websites

The website may link to other websites, such as courier tracking pages. We do not control them and are not responsible for their content or practices.

Availability and changes

We work to keep the website running, but we cannot promise it will always be available or free of errors. We may change, pause or remove parts of it at any time.

Disclaimer and limit of responsibility

As far as the law allows, the website is provided “as is”, and we are not responsible for loss that we could not reasonably have expected, or for problems caused by things outside our control. Nothing in these terms limits any right you have under the law, including the Consumer Protection Act, 2019.

Changes to these terms

We may update these terms from time to time. The date at the top of this page shows when they were last changed. If you keep using the website after a change, you accept the new terms.

Governing law

These terms are governed by the laws of India. Disputes will be decided by the courts at [Mathura, Uttar Pradesh. Please confirm with your lawyer], subject to any rights you have under consumer law.

Contact and grievances

If you have a question or complaint, please contact us:

We acknowledge complaints within 48 working hours and resolve them within 30 days.