Frequently Asked Questions (FAQs)
1. What is Keli Kunj Vrindavan?
Keli Kunj Vrindavan is a spiritual eCommerce platform dedicated to offering divine products such as photos of Premanand Ji Maharaj, incense, attar, perfumes, books, and Chandan Tilak for devotees worldwide.
2. Where is Keli Kunj Vrindavan located?
We are located at:
Keli Kunj Vrindavan
Kaliya Ghat, Opp. Shri Bankey Bihari Gate, Parikrama Marg, Vrindavan, Mathura, Uttar Pradesh - 281121.
3. How can I place an order?
You can place an order directly through our website https://kelikunjvrindavan.com/. Simply browse our products, add items to your cart, and proceed to checkout.
4. What payment methods do you accept?
We accept all major payment methods, including Credit/Debit Cards, UPI, Net Banking, and Wallets. Cash on Delivery (COD) may be available for selected locations.
5. Do you offer international shipping?
Yes, we offer international shipping. Shipping costs and delivery times vary depending on the destination. Please contact us for details.
6. How long does shipping take?
- Domestic Orders: Typically delivered within 5-7 business days.
- International Orders: May take 10-15 weeks, depending on customs clearance and shipping provider.
7. Can I track my order?
Yes, once your order is shipped, we will provide a tracking number via email/SMS. You can track your order using the provided link.
8. What is your return and refund policy?
We accept returns for eligible products within 5 days of delivery. Items must be unused and in original packaging. Refunds are processed after we receive and inspect the returned product. For more details, check our Refund Policy.
9. What should I do if I receive a damaged product?
If you receive a damaged or defective product, please contact us at info@kelikunjvrindavan.com within 2 days of delivery with clear images of the product and packaging.
10. Do you provide bulk or wholesale orders?
Yes, we offer bulk and wholesale orders for temples, spiritual groups, and resellers. For inquiries, please email us at info@kelikunjvrindavan.com or call 7015379197.
11. How can I contact customer support?
For any assistance, you can reach us at: 📧 Email: info@kelikunjvrindavan.com
đź“ž Phone: 7015379197
đź“Ť Address: Keli Kunj Vrindavan, Kaliya Ghat, Opp. Shri Bankey Bihari Gate, Parikrama Marg, Vrindavan, Mathura, Uttar Pradesh - 281121
12. Do you have a physical store?
Yes, you can visit us at our physical location in Vrindavan, Mathura to explore our divine collection in person.
For any further questions, feel free to contact us. Thank you for choosing Keli Kunj Vrindavan!
Frequently Ask Questions
Below are frequently asked questions, you may find the answer for yourself.
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