Return & Refund Policy
At Keli Kunj Vrindavan, we strive to provide our customers with high-quality spiritual products. If you are not satisfied with your purchase, please review our return and refund policy below:
Return Policy
- Returns are accepted within 5 days of delivery.
- The product must be unused, in its original packaging, and in the same condition as received.
- Returns are not applicable on customized products.
- Customers are responsible for return shipping costs unless the item is damaged or incorrect.
Refund Policy
- Once we receive and inspect the returned item, we will notify you of the refund approval or rejection.
- Approved refunds will be credited within 7 business days to the original payment method.
- Shipping charges are non-refundable.
Damaged or Incorrect Items
- If you receive a damaged or incorrect product, please contact us within 2 days of delivery with clear images of the item.
- We will arrange for a replacement or refund within 7 business days.
How to Initiate a Return?
- Email us at info@kelikunjvrindavan.com with your order details and reason for return.
- Send the product to:
Keli Kunj Vrindavan
Kaliya Ghat, Opp. Shri Bankey Bihari Gate, Parikrama Marg, Vrindavan, Mathura, Uttar Pradesh - 281121 - For any assistance, call us at 7015379197.
We reserve the right to modify this policy at any time. Please check back for updates.
Thank you for shopping with Keli Kunj Vrindavan!